DITOC works in partnership with each and every client. As such, your trust in us is important, and our range of reliable support and services is dedicated to ensuring you operate at your best.
We offer maintenance site visits, as well as online and on-call support to ensure that our installations continue to run at optimal levels and that you’re getting the very best from them now and in the future.
We have a dedicated team that handles and coordinates maintenance requests. This centralised approach simplifies the procedure and allows us to liaise with our global network to respond to support and maintenance requests more efficiently.
Our support services include on site and/or online updates. Learn more about our in-house developed content management system, EasyMediaSign. We can also help you to improve and upgrade your existing equipment.
There might be times when your equipment can be reused for another event and/or at a different location. Our convenient service can help with this by dismantling, storing and reinstalling it elsewhere for you.
We handle the afterlife of your equipment. If you’d like to donate working but unwanted equipment, we can collect it and give it to charitable organisations. We also work with leading suppliers who offer recycling programmes, and have created partnerships with local electronic waste recyclers in all the countries we do projects in.